tag:blogger.com,1999:blog-4145825647751945760.post8065540102072298485..comments2024-03-08T07:00:30.850-06:00Comments on Write From the Heart: Speaking to the supervisorLinda O'Connellhttp://www.blogger.com/profile/15982895073903619018noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-4145825647751945760.post-60351883375044006092011-10-15T08:39:01.089-05:002011-10-15T08:39:01.089-05:00I had a wonderful experience at Dress Barn, which ...I had a wonderful experience at Dress Barn, which prompted me to write a letter. Good customer service is endangered.<br /><br />(I'm baaaack! I'm able to post comments again.)Sioux Roslawskihttps://www.blogger.com/profile/17924021828536277618noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-74269454871366571352011-10-15T07:38:12.561-05:002011-10-15T07:38:12.561-05:00Great suggestion, Linda. It's better to pass a...Great suggestion, Linda. It's better to pass along praise.<br /><br />Pat<br />www.critteralley.blogspot.comPat Wahlerhttps://www.blogger.com/profile/01138619912065680084noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-29365314105407044802011-10-14T23:22:16.696-05:002011-10-14T23:22:16.696-05:00Great advice and hooray for you for taking the tim...Great advice and hooray for you for taking the time to do what I often wish more people would do!Tammyhttps://www.blogger.com/profile/02141883867104777688noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-31016587235854833282011-10-14T23:05:52.128-05:002011-10-14T23:05:52.128-05:00I did that once too (not a government office) but ...I did that once too (not a government office) but a fast food place. This young man was so incredible I couldn't believe it. We made sure his supervisor knew it.Lynnhttps://www.blogger.com/profile/05296300032567383021noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-16333066950949811752011-10-14T17:22:21.583-05:002011-10-14T17:22:21.583-05:00A great reminder! Why are we usually compelled to ...A great reminder! Why are we usually compelled to complain rather than compliment? I'll try to remember to put your words into action sometime soon.Deborahttps://www.blogger.com/profile/12002468510668438210noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-13728351271872107342011-10-14T08:15:10.200-05:002011-10-14T08:15:10.200-05:00You are so right, Linda. It's so easy to compl...You are so right, Linda. It's so easy to complain but just as easy to say something positive, if warranted. <br /><br />So I'd like to say, I enjoy reading your blog and love your visits to mine! Comments, too. Sincerely, SusanSusanhttps://www.blogger.com/profile/12358462881287190635noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-78708504566071767142011-10-14T07:25:04.878-05:002011-10-14T07:25:04.878-05:00Too often we find time to make our complaints but ...Too often we find time to make our complaints but not our compliments. Good for you,Linda...Bookiehttps://www.blogger.com/profile/12043111213031211794noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-60391292504918380972011-10-14T07:15:40.142-05:002011-10-14T07:15:40.142-05:00a rare occurrence in a gov't office, but yay y...a rare occurrence in a gov't office, but yay you for letting them know! Who knows, maybe that kind woman's attitude will begin to rub off on her co-workers. And maybe her supervisor let her entire staff know about what you said - a little positive motivation can go a long way. Good for you for taking the extra time to say something. ; )Beth M. Woodhttps://www.blogger.com/profile/03616567155106948675noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-44219900130369034922011-10-14T03:32:29.451-05:002011-10-14T03:32:29.451-05:00This resonated with me as I did a similar thing re...This resonated with me as I did a similar thing recently for a young train manager who had to deal with a bomb scare, divert to the nearest station and move the passengers to another train. Many of the passengers were either hysterical or angry. She must only have been about nineteen, but handled the situation with a grace and composure that did her proud. When I called for her supervisor and told him what a fantastic job she had done, the smiles on their faces were something to behold. xElizabethhttps://www.blogger.com/profile/05792185208462306952noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-17029730462406896702011-10-13T19:01:18.561-05:002011-10-13T19:01:18.561-05:00Great point, Linda, and you're absolutely corr...Great point, Linda, and you're absolutely correct. Kindness goes a long way no matter which side of the counter it comes from. Nice post.Lisa Ricard Clarohttps://www.blogger.com/profile/05048410207952052295noreply@blogger.comtag:blogger.com,1999:blog-4145825647751945760.post-90483455159876086272011-10-13T18:48:28.403-05:002011-10-13T18:48:28.403-05:00I'm a better writer than a talker. I wrote a l...I'm a better writer than a talker. I wrote a letter commending the staff at Children's Hospital when my son had elbow surgery. Every single employee we came in contact with was personable, professional, and knowledgeable. They made what could have been a nerve-wracking day one in which we felt at ease.Valhttps://www.blogger.com/profile/13025832536749983018noreply@blogger.com